Dollar Luxury Cabs (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website or engage with our luxury cab and chauffeur services.
By using our services, you agree to the terms described in this Privacy Policy. Please read it carefully.
1. Information We Collect
We may collect the following types of personal information:
- Full name, phone number, and email address
- Pickup and drop-off locations, travel dates, and booking preferences
- Payment details (processed securely via third-party payment gateways)
- Vehicle and service preferences
- Device information, browser type, and IP address when you visit our website
- Communication records when you contact us via phone, email, or enquiry forms
2. How We Use Your Information
The information we collect is used to:
- Process and confirm your bookings
- Assign and coordinate our professional chauffeurs
- Send booking confirmations, reminders, and updates
- Respond to your enquiries and provide customer support
- Improve our fleet, services, and user experience
- Send promotional offers or service updates (only with your consent)
- Comply with applicable legal and regulatory requirements
3. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. We may share your data only in the following circumstances:
- With our chauffeurs and operations team strictly for fulfilling your booking
- With payment processors to complete secure transactions
- With service providers who assist in website hosting, analytics, or communications
- When required by law, court order, or government authority
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies & Website Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You may choose to disable cookies through your browser settings; however, some features of our website may not function properly as a result.
6. Third-Party Links
Our website may contain links to third-party websites (such as Google Maps or payment portals). We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Retention of Data
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Once no longer required, your data is securely deleted or anonymized.
8. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data (subject to legal obligations)
- Withdraw consent for marketing communications at any time
- Raise a complaint regarding how we handle your data
To exercise any of these rights, please contact us using the details below.
9. Children’s Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such data, please contact us immediately and we will take steps to remove it.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:
Dollar Luxury Cabs
52, 2nd Cross Rd, Ittamadu, Banashankari 3rd Stage,
Banashankari, Bengaluru, Karnataka – 560085
Phone: Mamatha: 8197973222 | Nandish: +91 9513165555
Email: hello@dollarluxurycabs.com
